New Idea Engineering Sdn Bhd
Lot 1937-P, Kompleks Premis
Usahawan SME Bank
Seberang Perai 1,
Jalan IKS Bukit Minyak,
Taman IKS Bukit Minyak,
14000 Bukit Mertajam,
Penang, Malaysia.
Lot 1937-P, Kompleks Premis
Usahawan SME Bank
Seberang Perai 1,
Jalan IKS Bukit Minyak,
Taman IKS Bukit Minyak,
14000 Bukit Mertajam,
Penang, Malaysia.
+604-5021904
+6016-3588363 (Main Line)
+6012-4320286 (CK Lim)
+6012-405 8628
+6016-3588363 (Main Line)
+6012-4320286 (CK Lim)
+6012-405 8628
+604-5021904
cklim2817
ASSISTANT CUSTOMER SERVICER CUM PLANNER
Position Level: | Non-Executive |
Job Specialization: | Customer Service |
Qualification: | Bachelor's Degree/Post Graduate Diploma/Professional Degree |
Employment Type: | Full-Time |
Responsibilities: | -FOCUS ON THE CUSTOMER REQUIREMENT ,FEEDBACK AND QUERY; REPLY CUSTOMER EMAIL TIMELY. -TIMELY DELIVERY OF ALL CUSTOMER SERVICE COMMITMENT. -PRO-ACTIVE NOTIFICATION AND EFFECTIVE EXCEPTION MANAGEMENT -FOLLOW UP ON THE OUTSTANDING ORDERS & QUERY RESOLUTION. -TEAM PLAYER ¨C WORKS TOGETHER WITH OTHERS (PRODUCTION, MECHANICAL ENGINEER, PURCHASING & BUSINESS UNIT) TO ACHIEVE RESULTS, FOSTERS TEAMWORK. -ACKNOWLEDGE CUSTOMER PURCHASE ORDER PROMPLY. -CREATE SALE ORDER INTO SYSTEM. -ISSUE QUOTATION, DELIVERY ORDER & INVOICE & DELIVERY NOTE -RELEASED JOB SHEET TO PRODUCTION. -EMAIL QUOTATION TO CUSTOMER ACCOUNT DEPARTMENT -FOLLOW UP QUOTATIONS AND MONTHLY REPORTS. -DEVELOP AND MAINTAIN A FILLING SYSTEM -NEED TO UPDATE QUALITY OBJECTIVE -AN ABILITY TO WORK INDEPENDENTLY. -A KEEN EYE FOR DETAIL. |
Job Location: | Penang |
Other Location: | N/A |
Years of Experience: | 1 |
Age Range of Candidate: | 23 - 40 |
Monthly Salary: | MYR1800-MYR2500 |
Requirements: | -ISO 9001: 2015 -COMMUNICATION SKILLS. -ADVANCE MICROSOFT EXCEL. -AUTO COUNT APPLICATION -CUSTOMER SERVICE ORIENTATION -A BACHELOR¡¯S DEGREE IN ADMINISTRATION OR RELATED FIELD. -COMPUTER SKILLS. -MIN 3 YEARS EXPERIENCE IN MANUFACTURING LINE |